What's New
Get the new Sonic Fusion app, free!
If you’ve got an iPhone, we’ve got an app for you!
The new Sonic Fusion Mobile app for iPhone will alert you when someone leaves you a voicemail, provide message playback and let you manage Fusion line settings including call forwarding. Visit sonic.net/fusionapp from your iPhone to get started, or click to learn more.
Fusion Borderless Calling Expansion
Late last year, we launched Borderless Calling for Fusion, with eight total hours of free calls to Canada. We chose Canada because it was our most popular international destination, and this has saved our Fusion members a ton of money on their monthly bills over the last year. We are now expanding free calling beyond North America, to the top call destination on every continent! Click here to read all the details!
News: Sonic.net builds super-fast network for future
The Press Democrat this last weekend published a feature about our growing Gigabit Fiber-to-the-home networks. As Fusion grows, we’re beginning to convert the top communities to Fiber. Read the article to learn more!
News: Gigabit Internet for $70: the unlikely success of California’s Sonic.net
Our first Fiber-to-the-home customers are online now in Sebastopol, and Ars Technica has published a feature story on our efforts to bring upgrade Fusion to Fiber! They cover some of the history behind Fusion, and the steps toward Fiber for our Fusion customers in Sebastopol. You can read the full article here.
Solutions
System Messages
Mon, 17 Jun 2013 5:41:56 PM PDT -- Sonic Flexlink Voice Outage: We are presently investigating reported issues of unreachability for business customers on the Sonic Flexlink Voice platform. We will post further update once we have determined the scope of the problem and/or resolved it. -Sonic NOC Update: A configuration change to our network caused an unintended side effect of making Flexlink Voice customers unable to [...] read more.
Fri, 14 Jun 2013 10:06:18 AM PDT -- Network Issue: We are currently experiencing a power issue affecting some portion of our customers served out of our San Francisco point of presence. We are working with the facility to determine the cause of the issue and an estimated time of resolution. This outage is affecting Fiber DIA customers and may have caused some temporary DNS [...] read more.